Get UK customs clearance when importing goods into the UK
✅ What RGC Exports Offers
RGC Exports Ltd, based just outside Dover (23 Alexandra Road, Capel‑le‑Ferne, Kent CT18 7LN), provides specialist UK customs clearance services across all major UK ports and airports—including Dover, Felixstowe, London Gateway, Tilbury, Hull, Liverpool, Newcastle, Grangemouth, and Belfast
Their services include:
Full import and export customs declarations via the HMRC Customs Declaration Service (CDS)
Handling ENS (Entry Safety & Security) and Transit (T1 / EX-A) paperwork when goods transit through the UK or EU RGC Exports
Transfer of Residence (TOR) services for personal effects to minimize duty/VAT costs
Advising on commodity codes, certificates of origin, import licences, and calculating applicable duty and VAT before submission — they also handle documentation submission & delivery coordination
They promote fast, reliable service and ongoing support via WhatsApp and email
🧾 How the Customs Clearance Process Works (via RGC Exports)
Obtain a GB EORI number: Required for commercial imports to track shipments with HMRC
Classify goods under correct commodity codes: Determines duty and VAT rates. Misclassification can lead to overpayment or delays
Prepare documents: Commercial invoice, packing list, airway bill or bill of lading, certificate of origin (if required), insurance, import licence (if needed), etc.
Submit customs declarations through CDS: RGC handles submission on your behalf — avoids the need for personal access to HMRC systems.
Duty and VAT payment: They calculate and submit payments, either via a deferment account or immediate settlement. If you import regularly, you could explore simplified or deferred payment options.
Customs checks and release: If any documentation issues arise or physical inspections are required, RGC handles them to expedite release.
Record keeping: HMRC requires import/export records to be kept for up to six years — RGC manages this on your behalf.
💬 Community Insights & Brokerage Tips
From Reddit experiences:
Most first-time importers find it difficult to manage CDS declarations directly — brokers simplify the process and typically charge about £75–£100, depending on the shipment — RGC would be comparable
Couriers such as DHL, FedEx, and UPS include customs clearance in their service; however, for larger or more complex shipments, specialist customs agents offer better reliability and proactive issue handling
For imports under £600, courier companies may use a default EORI (e.g. UK unregistered number), but having your own EORI will make the process smoother and allow proper VAT accounting or deferment handling
📞 Contact Details & Availability
Contact options:
Email: customs@rgcexports.com
24/7 Customs Line: 07834 685 957
Office hours: Mon–Fri, 08:30–17:30
Available at all major UK ports, especially Dover, and offer full customs support nationwide
📝 Summary
If you’re importing goods into the UK—whether personal effects, commercial freight, or household items—RGC Exports Ltd offers:
Expertise in CDS declarations
Handling of all required documentation, duty/VAT payment, and customs checks
Nationwide support covering key ports including Dover
Fast communication and assistance by email or WhatsApp
Suitable for individuals and businesses alike
ℹ️ To Get Started
Apply for your GB EORI number (if you don’t already have one) via HMRC’s online portal.
Gather all necessary documentation: invoice, packing list, transport docs, certificates, etc.
Reach out to RGC Exports with your shipment details, and request a quote or help with filing your customs entry.
Discuss duty/VAT payment method—deferment account vs immediate payment—to optimise your cost flow.