Updated Customs Procedures for UK–France and France–GB Movements
Irish Ferries has issued updated guidance regarding customs procedures for commercial vehicles transporting non-commercial pets between the UK and France.
While French customs continue to finalise the permanent process, transport operators must comply with temporary customs requirements to avoid delays, refusals, or compliance issues at ports.
Key Requirements
For commercial vehicles carrying non-commercial pets, operators are now required to:
✅ Create an ELO (Envelope Logistique Obligatoire) declared as EMPTY
✅ Create a GMR (Goods Movement Reference) as “Carrying Goods” using the VERBAL DECLARATION option
✅ Obtain the relevant Safety & Security Declaration MRN
✅ Ensure drivers declare the number of pets being transported during port check-in
Importantly, vehicles transporting non-commercial pets must not be declared as empty vehicles on the GMR, despite no customs MRNs currently being required on either the ELO or GMR.
Compliance Challenges for Operators
The temporary nature of these procedures creates additional administrative responsibilities for transport companies, pet transporters, and commercial operators moving between the UK and EU.
Incorrect declarations can lead to:
- Delays at ports
- Customs intervention
- Missed sailings
- Additional operational costs
- Compliance risks
How RGC Can Support Your Business
RGC provides expert customs and border compliance support to ensure your movements remain fully compliant with current UK and EU requirements.
Our services include:
- ELO Creation and Management
- GMR Creation and Validation
- UK and EU Safety & Security Declarations
- Customs Documentation Support
- Border Compliance Advice
- Driver and Operator Guidance
- Ongoing Updates on Regulatory Changes
As customs requirements continue to evolve, our team monitors changes and provides practical support to keep your operations moving.
Need Assistance?
If your business transports non-commercial pets between the UK and France, RGC can help ensure all customs and border formalities are completed correctly.
Contact our team today for expert guidance and support with your ELO, GMR, Safety & Security Declarations, and wider customs compliance requirements.
RGC – Simplifying Customs Compliance Across UK & EU Borders.